This policy explains how RIGS Immigration Services Ltd. handles personal information. It is provided for general information and is not legal advice.
01Information we collect
We collect the information you choose to provide through our forms, including your name, email address, telephone number, country of residence and details about your education, work experience, language testing and immigration goals. We may also collect information you share during consultations or by email.
02How we use your information
Your information is used to respond to your enquiry, assess which immigration pathways may apply to your circumstances, prepare and submit applications where you engage us, and communicate with you about your matter. We do not sell personal information.
03Website form submissions
This website does not store your form answers in a database or in your browser. When you complete the eligibility assessment or a consultation request, your answers are formatted into a message and sent to us through WhatsApp from your own device, only when you choose to send it. WhatsApp handles that message under its own privacy terms.
04Appointment booking (Square)
When you book a consultation, you are redirected to Square, an external third-party booking platform. Information you enter on the Square booking page, including any payment information, is collected and processed by Square under its own privacy policy and terms, which we encourage you to review. This website does not collect or store payment information.
05Consent
We ask for your consent before contacting you about your enquiry. You may withdraw consent at any time by contacting us using the details on this website, subject to legal and professional record-keeping obligations.
06Disclosure to third parties
Where you engage us, information may be shared with government authorities as part of an application, and with service providers such as translators or medical practitioners where necessary. We share only what is required for the purpose.
07Storage, retention and security
We take reasonable measures to protect personal information against loss, misuse and unauthorised access. Records are retained for as long as required to serve you and to satisfy legal and professional obligations.
08Cookies and analytics
This website may use essential cookies required for the site to function. If analytics or marketing tools are added in future, this policy will be updated to describe them.
09Your rights
You may request access to the personal information we hold about you and ask that inaccurate information be corrected. Requests can be sent using the contact details on this site.
10Contact
Questions about this policy can be directed to Consult@rigsimmigration.com or +1 705-455-0011, or by post to RIGS Immigration Services Ltd., 7075 Edwards Blvd, Unit 3B, Mississauga, ON L5S 1Z2.